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FAQ's
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How long does shipping take?Our shipping varies depending on the processing time, current workload and your shipping address. After you place your order, it goes into the processing period which usually takes between 1-3 business days (not including weekends). Standard First-Class shipping usually takes 5-7 business days (your location plays a big factor in shipping arrival) and Priority Shipping takes about 2-3 business days.
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Do you have a size chart?We do not have a size chart, as we carry products from various vendors, which all items vary in size/measurements. If a product runs small or large, we will add this in the product description.
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I did not receive a confirmation or tracking email from youPlease be sure to check your junk/ spam folder as these emails may go directly to this folder. If you think you entered the incorrect email address at the checkout, please contact our customer service team.
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Where can I find my order number?Your order number can be found in your confirmation email
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Can I change my address?If you have placed your order using the incorrect address, please get in touch with us as soon as possible. Please note we cannot guarantee that any changes can be made to your order.
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I have received items that I did not order.If you have received an item you did not order, the incorrect size or color, please contact our customer care team at info@deardarlaboutique.com, including photos of the item(s) you have received, the name of the item you ordered and your order number.
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I am missing items from my orderIf you are missing an item from your order, get in contact with our customer care team at info@deardarlaboutique.com, including a photo of all of the items you have received, the name of the item(s) you are missing, and your order number.
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I have forgotten to add my discount to my order, am I still able to apply it?"Please ensure that you have applied your discount code to your order prior to proceeding with your order. Discounts/promotions cannot be applied after the order is confirmed, paid, or processing.
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Can I be refunded the price difference?Unfortunately if the item you purchased is now on sale, we are not able to refund the price difference for this item. Our prices may change due to promotions according to stock and demand from customers
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