Returns Policy

Online orders can be returned for store credit ONLY. We strictly enforce this and will not make any exceptions. We will not issue any refunds back to the original method of payment. Store credit will be issued via a coupon code that is able to be used on our website and never expires.  Shipping will not be refunded; you are responsible to ship the item to us.

 

How long do I have to send an item back?

We understand that online shopping can be hard so we will allow you to return an unworn/unwashed item for store credit within 14 days of receiving the item. Item must be received to us with in the 14 days to be eligible for a store credit.

 

How long will it take for my return to be processed?

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It takes 6 -10 days for us to process returns. You will receive a confirmation email with your store credit coupon code once it has been processed.

Please keep your tracking number as we are not responsible for lost packages.

 

What do I do if I received a damaged or incorrect item?

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In the case you have received a damaged or wrong item please contact us via email at info@DearDarlaBoutique.com with a picture of the damaged/incorrect item and we will send a replacement. All damages or incorrect items must be reported within 5 business days from the date of delivery.

 

Price Adjustments

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Due to our stock changing daily, we are unable to offer any sort of price adjustment if an item goes on sale after you have purchased it.

 

Where do I send my return to and what info do I need to include?

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Please mail returns to:

Dear Darla Boutique ATTN: Returns Dept

31906 Grand Reserve Pl.

Wesley Chapel, FL 33545

Please be sure to enclose a note or your purchase order slip along with the item.

 

Final Sale Items

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All sale items are final sale and cannot be returned. If any of these items are sent back the item will be donated to a local charity. All Accessories (hats, tights, leggings, hair accessories, gift cards) can NOT be returned. All items must be in new condition with no smell of smoke, oils, deodorant, pet hair, or makeup. We reserve the right to reject any return due to the above.